Privacy Policy
SiliVerse Intelligent Technology Co., Ltd. is committed to protecting the privacy of our business partners, website visitors, and prospective clients. This policy explains how we collect, use, and safeguard your information.
Last updated: January 2025 · Effective immediately
Information Collection
We collect information to facilitate business inquiries, process partnership requests, and improve the experience of our website visitors. Information is gathered through the following means:
Voluntary Submissions
Name, company name, email address, phone number, and inquiry details provided when you complete our contact forms or send us direct correspondence.
Automatic Technical Data
IP address, browser type and version, device type, referring URLs, and pages visited -- collected automatically when you access our website.
Business Correspondence
Information exchanged via email, WhatsApp, or WeChat during the course of evaluating or conducting a business relationship.
Third-Party Sources
Publicly available business directory information or referrals from existing partners, trade shows, or industry platforms.
We only collect information that is necessary and proportionate to the purpose for which it is collected. We do not collect sensitive personal data unless explicitly required and consented to.
Information Use & Storage
The information we collect is used exclusively for legitimate business purposes. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Use Your Information
-
Business Inquiry Processing: To respond to your questions, provide product catalogues, quotations, and sample arrangements.
-
Partnership Management: To manage ongoing OEM/ODM projects, order fulfilment, quality communication, and logistics coordination.
-
Legal & Compliance: To comply with applicable laws, export regulations, customs requirements, and to protect our legal rights.
-
Service Improvement: To analyse website usage patterns and improve our digital presence and communication effectiveness.
-
Marketing Communications: With your consent, to send relevant product updates, new catalogue releases, or trade show invitations. You may opt out at any time.
Active Client Records
Inquiry Data Retention
Encrypted in Transit
Data is stored on servers located in mainland China and, where applicable, on cloud infrastructure with data centres in Singapore or the United States. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
Visitor Rights
Depending on your jurisdiction -- including the EU (GDPR), Australia (Privacy Act 1988), California (CCPA), and other applicable regulations -- you may have the following rights regarding your personal information:
Right of Access
Request a copy of the personal data we hold about you and the purposes for which it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where there is no compelling reason for its continued processing.
Right to Object
Object to processing of your personal data for direct marketing or legitimate interest purposes.
Right to Portability
Receive your personal data in a structured, commonly used, machine-readable format.
Withdraw Consent
Withdraw consent for marketing communications at any time without affecting prior processing.
To exercise any of these rights, please contact our privacy team at privacy@jile.com. We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our designated privacy point of contact using the details below.
Policy Updates
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Material changes will be communicated via a prominent notice on our website or, where appropriate, via email to registered contacts.
Continued use of our website or services following notification of changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.